Legal Notice
Contact
Ash Soap SA
Chemin de la Biole 6
1860 Aigle - Suisse
E-mail : info@moa.swiss
Telephon : +41 77 444 44 53
IDE : CHE-327.165.492
Legal Information
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General Terms and Conditions of Sale
1. GENERALITIES
1.1 These general terms and conditions of sale (hereinafter "GTC") govern the contractual relationships between Ash Soap SA (hereinafter "we" or "the seller"), a company under Swiss law registered in the commercial register of the canton of Vaud, with its registered office located at Rue des Deux-Gares 6a, 1800 Vevey, and the customers of the website www.moa.swiss (hereinafter "the site").
1.2 These Terms and Conditions apply to the exclusion of all other conditions. By placing an order on our site, the customer expressly and unreservedly accepts these Terms and Conditions.
2. ORDER
2.1 The products and services are described on the site with the greatest possible accuracy. The photographs and illustrations are non-contractual..
2.2 The order is only final after our confirmation and receipt of full payment .
2.3 We reserve the right to refuse an order for a legitimate reason.
3. PRICE AND PAYMENT
3.1 The prices are indicated in Swiss Francs (CHF), VAT included.
3.2 Shipping fees are listed separately before order confirmation.
3.3 Accepted payment methods :
- Credit/debit card
- TWINT
- Bank transfer
4. DELIVERY
4.1 Deliveries are made in Switzerland and France.
4.2 Delivery times are provided for informational purposes only. A delay in delivery cannot result in any penalties or cancellation of the order.
4.3 The transportation risks are borne by the seller until delivery.
5. RETURNS AND WARRANTY POLICY
5.1 Swiss law does not provide for any withdrawal period or other right of return for electronic commerce once the order has been placed..
5.2 If the customer wishes to return their order, the return shipping costs are their responsibility..
5.3 The legal warranty of conformity applies according to Swiss law.
6. DATA PROTECTION
6.1 The personal data collected is processed in accordance with the Federal Act on Data Protection (FADP).
6.2 The data is used solely for order processing and is not shared with third parties, unless necessary for the execution of the contract..
7. INTELLECTUAL PROPERTY
7.1 All elements of the site are protected by copyright and remain the exclusive property of the seller.
8. RESPONSABILITY
8.1 Our liability is limited to direct and foreseeable damages that may result from a breach of our contractual obligations..
8.2 We cannot be held responsible for indirect damages.
9. APPLICABLE LAW AND JURISDICTION
9.1 The present General Terms and Conditions are subject to Swiss law.
9.2 The legal for is in Vevey, Vaud, Switzerland.
10. MODIFICATIONS TERMS AND CONDITIONS
10.1 We reserve the right to modify these Terms and Conditions at any time. The changes take effect as soon as they are published on the site..
Last updated on: 01/28/2025.
CONTACT
Ash Soap SA
Chemin de la Biole 6
1860 Aigle - Suisse
E-mail : info@moa.swiss
Telephon : +41 77 444 44 53
IDE : CHE-327.165.492
Privacy Policy
Introduction
We, Ash Soap SA, take the protection of your personal data very seriously. This privacy policy informs you about how we collect, use, and protect your personal data in accordance with the Federal Data Protection Act (FADP) and the General Data Protection Regulation (GDPR)..
Data Controller
Ash Soap SA
Rue des Deux-Gares 6a
1800 Vevey - Suisse
E-mail : info@moa.swiss
Telephon : +41 77 444 44 53
Collected data
While browsing our site
- IP Address
- Browser type
- Operating system
- Visited pages
- Duration of the visit
- Traffic source
When creating an account
- Name and surname
- Email address
- Postal address
- Phone number
- Password (encrypted)
During an order
- Delivery Information
- Order History
- Payment information (we do not store credit card data)
- Communications related to orders
Data usage
We use your data to :
- Process your orders
- Manage your customer account
- To send you information about your orders
- Improve our services
- Customize your shopping experience
- Answer your questions
- To send you newsletters (with your consent)
Legal basis for processing
We process your data on the following legal bases:
- The execution of the sales contract
- Your consent
- Our legal obligations
- Our legitimate interest
Data retention
We retain your data :
- Account data: as long as your account is active
- Order data: 10 years (legal obligation)
- Browsing data: 12 months
- Marketing data: until consent is withdrawn
Data sharing
We share your data only with :
- Our service providers (hosting, delivery, payment)
- Authorities (upon legal request)
All our service providers are bound by strict confidentiality clauses.
Cookies
Our site uses cookies to :
- Ensure the operation of the site
- Analyze the traffic
- Customize your experience
You can manage your cookie preferences through your browser settings.
Your rights
You have the following rights :
- Access to your data
- Correction of inaccurate data
- Deletion of your data
- Opposition to treatment
- Data portability
- Withdrawal of consent
To exercise these rights, contact us at info@moa.swiss
Security
We implement appropriate security measures to protect your data :
- SSL Encryption
- Restricted access to data
- Regular backups
- Update of security systems
Policy Changes
We reserve the right to modify this privacy policy. Changes will be posted on this page with the date of the update..
Contact
For any questions regarding this policy or your personal data, please contact us at: info@moa.swiss
Last updated: 28.01.2025.